Important: BISP Office Timing Update 2025 – No Surveys or Services on Weekends
The Benazir Income Support Programme (BISP) is a lifeline for millions of low-income families across Pakistan. With the latest office timing updates for 2025, beneficiaries now need to be aware that no surveys or BISP services will be available on weekends. This change aims to streamline operations, improve staff efficiency, and provide better service during official working hours.In this guide, we will explain the updated BISP office timings, service availability, how to plan your visits, and what alternatives exist for weekend support.
Updated BISP Office Timings for 2025
The BISP offices across Pakistan now operate during official weekdays only, ensuring staff can focus on processing applications, surveys, and payments efficiently.
| Day | Office Hours | Services Available |
| Monday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Tuesday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Wednesday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Thursday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Friday | 9:00 AM – 5:00 PM | Registration, Payment Queries, Surveys |
| Saturday | Closed | No Services |
| Sunday | Closed | No Services |
Key Point: Always plan your visit during weekdays to avoid missed opportunities or unnecessary travel.
Why BISP Offices Are Closed on Weekends
The decision to close BISP offices on weekends is part of a larger strategy to:
- Ensure staff efficiency by giving consistent work hours
- Reduce operational errors that may occur due to overworking
- Encourage beneficiaries to use alternative channels like SMS services or online portals for weekend queries
This approach improves the overall quality of services and helps BISP reach more families effectively during the week.
WhatsApp ChannelHow Beneficiaries Can Access BISP Services Without Visiting Offices
Even though offices are closed on weekends, BISP provides alternative channels for beneficiaries to get information or track payments:
1. BISP SMS Service (8171)
- Send your CNIC number to 8171
- Receive instant updates about payment status, upcoming disbursements, or verification requirements
2. BISP Online Portal
- Visit www.bisp.gov.pk
- Check eligibility, payment history, and update information
- Submit queries through online forms
3. Bank & ATM Notifications
- Payments are directly credited to registered bank accounts or Easypaisa/JazzCash wallets
- Use ATM slips or mobile apps to verify the amount
Quick Tip: Always keep your CNIC and registered mobile number handy to use these services efficiently.
Eligibility for Weekend Support Alternatives
While BISP offices are closed on weekends, beneficiaries who use SMS or online services must meet simple criteria:
- Must have a valid CNIC
- Registered for BISP payment programs (like Ehsaas Kafalat)
- Have a linked mobile number for SMS alerts or digital wallets
This ensures that even without visiting the office physically, families can track payments and receive updates safely and reliably.
Step-by-Step Guide to Using BISP SMS Service
- Open your mobile messaging app
- Type your CNIC number without dashes
- Send it to 8171
- Receive your payment status or next steps instantly
- For repeated checks, ensure your mobile balance is sufficient
Frequent Issues BISP Beneficiaries Encounter
Even with digital alternatives, some beneficiaries face issues:
- Incorrect CNIC registration – check your CNIC details in the portal
- Delayed mobile updates – network issues may cause SMS delays
- Bank account discrepancies – ensure your account details are updated
- Physical document requirements – certain cases still require office visits
How to Overcome Them
| Challenge | Solution |
| Incorrect CNIC in system | Visit BISP office on weekdays to update |
| Delayed SMS | Retry after few hours or check online portal |
| Bank account issues | Update bank info at nearest branch |
| Required verification | Schedule office visit during weekdays |
Safety Advice for Beneficiaries
- Avoid visiting offices unnecessarily on weekends
- Use official channels for information to prevent scams
- Never share CNIC or payment details with strangers
- Confirm payment updates via SMS or bank notifications
Benefits of New Timing Policy
- Reduced crowding in offices
- Faster service for those visiting on weekdays
- Encourages digital adoption, saving time and travel costs
- Helps BISP staff provide more accurate and effective services
BISP Weekday Services Explained: How to Plan Your Visit in 2025
BISP offices now operate only on weekdays from 9:00 AM to 5:00 PM, so planning your visit is crucial to avoid wasted trips. Beneficiaries can access registration, surveys, and payment inquiries during these hours. For weekend support, you can use SMS 8171 or the BISP online portal to check payment status and updates, ensuring you stay informed without visiting the office physically.
Final Words
The new BISP office timing update for 2025 is designed to make services more efficient and beneficiary-friendly. By understanding the updated hours and utilizing SMS or online alternatives, families can track payments, verify information, and plan their visits wisely. This change ensures smoother operations and better service for all deserving beneficiaries.
